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GoldenRoo » KYC Policy

KYC Policy casino-goldenroo.org

Last updated: 21.09.2026

The Company follows and applies “Know Your Customer” principles designed to reduce the risk of financial crime and money laundering by identifying customers and performing appropriate due diligence procedures.

The Company retains the right to request, at any time, any KYC documents that it reasonably considers necessary to establish the identity and location of a user of https://casino-goldenroo.org/. We may restrict access to services, deposits, payments, or withdrawals until the user’s identity has been adequately verified, or where another restriction is considered necessary under the applicable legal and regulatory framework.

We apply a risk-based compliance model involving detailed due diligence procedures and continuous monitoring of customers, accounts, and transactions. In accordance with anti-money laundering requirements, three levels of due diligence may be applied depending on the customer profile, transaction type, and level of identified risk.

SDD — Simplified Due Diligence may be applied to transactions considered exceptionally low-risk and which remain below the relevant verification thresholds.

CDD — Customer Due Diligence represents the standard verification and identification procedure and is applied in the majority of ordinary cases.

EDD — Enhanced Due Diligence is applied to higher-risk customers, significant transactions, or other circumstances requiring additional examination.

Separately from and in addition to the procedures described above, a user must complete the full KYC verification process when their combined lifetime deposits exceed EUR 5,000, when they request a withdrawal of any amount through https://casino-goldenroo.org/, or when they attempt or complete a transaction that is classified as suspicious.

As part of this verification procedure, the user will be asked to provide certain basic personal information and then upload:

  1. A copy of a government-issued photographic identification document, including both sides where applicable depending on the type of document.
  2. A selfie showing the user holding the same identification document.
  3. A bank statement or utility bill that can be used as proof of residential address.

Guideline for the “KYC Process”

  1. Proof of ID

a. The document contains the required signature.

b. The issuing country must not be included among the following Restricted Countries:

Austria

France and its territories

Germany

Netherlands and its territories

Spain

Union of Comoros

United Kingdom

USA and its territories

All countries appearing on the FATF Blacklist,

and any additional jurisdictions considered prohibited by the Anjouan Offshore Financial Authority.

c. The full name displayed on the document corresponds with the customer’s registered name.

d. The document is not due to expire within the following 3 months.

e. The document holder is at least 18 years of age.

  1. Proof of Residence

a. A bank statement or utility bill must be provided.

b. The country must not be one of the following Restricted Countries:

Austria

France and its territories

Germany

Netherlands and its territories

Spain

Union of Comoros

United Kingdom

USA and its territories

All countries appearing on the FATF Blacklist,

and any additional jurisdictions considered prohibited by the Anjouan Offshore Financial Authority.

c. The full name on the proof of residence must match the customer’s registered name and correspond with the name shown on the proof of identification.

d. Date of Issue: The document must have been issued within the previous 3 months.

  1. Selfie with ID

a. The individual shown in the selfie must be the same person displayed on the identification document submitted above.

b. The identification document shown in the selfie must be the same document provided under section “1”. The photograph, identification number, and other identifying information must correspond.

Notes on the “KYC Process”

  1. If the KYC verification procedure cannot be completed successfully, the reason for the unsuccessful verification will be recorded and a customer support ticket will be created within the system. The ticket reference number together with an explanation of the issue will then be provided to the user.
  2. Once all required documentation has been received, reviewed, and considered satisfactory, the user’s account will be approved.
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