Responsible Gaming

https://casino-goldenroo.org/ aims to offer players an entertaining and enjoyable gaming experience while also recognizing the importance of preventing gambling-related problems. We encourage every player to keep the following principles in mind and avoid irresponsible gambling behavior:

• Treat gambling as entertainment rather than a way to earn money.

• Do not attempt to recover previous losses by increasing your bets.

• Set personal spending and playing limits in advance.

• Never allow gambling to interfere with your everyday responsibilities.

• Only gamble with money you can afford to lose.

• Take regular breaks from gaming.

Consider the questions below. If you answer “YES” to most of them, we recommend taking appropriate steps to prevent gambling from having a harmful effect on your everyday life:

• Is gambling negatively affecting your work?

• Has your gambling resulted in disagreements with friends or family members?

• Do you repeatedly return to gambling in an attempt to recover previous losses?

• Have you ever borrowed money specifically to gamble?

• Do you consider gambling to be a way of generating regular income?

• Do you have difficulty controlling how frequently or how much you gamble?

What to do?

The organizations listed below are widely recognized for providing assistance and information to people experiencing gambling-related difficulties and may be contacted whenever support is needed:

• Gamblers Anonymous

• Gambling Therapy

• GamCare

How we can help

Players who are concerned about their gambling habits are encouraged to take a break by requesting self-exclusion from their gaming account. Once self-exclusion has been activated, the account will remain inaccessible for a minimum period of 6 months, and promotional communications will no longer be sent during this period.

You can request self-exclusion at any time by contacting our experienced Customer Support team through Live Chat or at [email protected]. Our specialists will provide the necessary assistance. Players may also request a 7-day cooling-off period. We additionally recommend contacting any other gambling operators where you maintain an account and requesting self-exclusion from those services as well.

Underage gambling

Players must meet the minimum legal gambling age applicable in the jurisdiction where they live and use the service, which must in all cases be at least 18 years old, before playing at https://casino-goldenroo.org/. Each player is responsible for understanding the age restrictions that apply in their place of residence and confirming their eligibility when registering an account on https://casino-goldenroo.org/. We also recommend that parents and guardians take the following precautions:

• Protect computers, smartphones, and/or tablets with a password.

• Do not leave your device unattended while your gaming account remains logged in.

• Ensure that account information and payment cards cannot be accessed by children.

• Do not store passwords openly on your computer. If you write them down, keep them somewhere inaccessible to minors.

• Install appropriate filtering software, such as Net Nanny or another parental-control application, to help prevent minors from accessing unsuitable websites.